Shipping Policy
Shipping Policy – Hive London
Thank you for shopping with Hive London! Please review our shipping policy, including an important update regarding processing times.
Processing & Handling
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Orders are processed within 1-3 business days before shipment.
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Some high-demand items may require additional mapping, taking up to 5 business days to ensure availability.
Shipping Times
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Delivery takes approximately 6-12 business days, depending on the carrier.
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A tracking number will be provided once your order has been processed.
For any questions, feel free to contact us at contact@hive-london.com
Lost or Undelivered Orders
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Hive London is not responsible for lost or undelivered orders caused by local carriers.
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If an order is marked as "unable to deliver," we will notify you and offer assistance.
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Customers must coordinate with their local carrier to resolve delivery issues.
Address Accuracy
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Orders cannot be delivered if the provided address is incomplete or incorrect.
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Ensure accurate shipping details at checkout. Any address modifications must be requested within 24 hours of placing your order.
We appreciate your trust in Hive London and are here to assist with any shipping concerns.